IIT Madras

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Dr. Saji K Mathew
Faculty Profile

Dr. Saji K Mathew

Professor & Head
Post Doctoral Research (Fulbright Senior Research Fellow) — Emory University, USA (2008)
Ph.D. (Information Technology & Management) — IIITM Gwalior (2005)
B.Tech. (Applied Electronics) — College of Engineering Trivandrum (1989)
saji@iitm.ac.in +91-44-2257 4573 Office: DoMS 505

Brief Bio

Dr. Saji K. Mathew is currently a Professor and the Head of the Department of Management Studies, Indian Institute of Technology Madras. His doctoral research and subsequent academic work focused on the role of Information Technology in Business and Management. His current research interests cover human AI collaboration, responsible digital systems, behavioral cyber security, misinformation & its cure, assistive technologies & accessibility, information privacy and web personalization strategy. As a Fulbright Scholar, he did his post-doctoral research on risk mitigation in offshore IT outsourcing at the Goizueta Business School of Emory University, Atlanta (USA). He is one of the founding members of the Association for Information Systems (AIS) India Chapter and has served as its Treasurer and Vice President. He is also the co-founder of the Accessibility research Centre (theARC) at IIT Madras. He has published his research in reputed information systems journals which include senior scholar premier journals such as Information Systems Journal, Information & Management, and the Journal of Strategic Information Systems. He has served as a visiting faculty in India and abroad which includes the University of Passau, Germany, Oakland University, Rochester, USA, and the Hof University of Applied Sciences, Germany.

Areas of Interest

Teaching Interests

  • AI for Management
  • Business Intelligence
  • Cyber Security and Privacy
  • Data Management
  • Information Systems for Organizations
  • Research Methods in Business and Management
  • IT Services and Outsourcing

Research Interests

  • Human AI collaboration
  • Responsible digital systems
  • Behavioral cyber security
  • Social media misinformation
  • Information privacy
  • IS and sustainability
  • IT use, business value, sourcing models

Teaching Experience

Academic

  • 2018-present: Professor, Department of Management Studies, IIT Madras, Chennai
  • 2013-2018: Associate Professor, Department of Management Studies, IIT Madras, Chennai
  • 2010-2013: Assistant Professor, Department of Management Studies, IIT Madras, Chennai
  • 2004-2010: Associate Professor, T A Pai Management Institute (TAPMI), Manipal
  • 2007-2008: Fulbright Senior Scholar, Goizueta Business School, Atlanta (USA)
  • 2001-2004: Research Scholar, IIITM, Gwalior

Industry

  • 1996-2001: Assistant Manager, J K Tyre (J K Industries Ltd.), Gwalior, MP
  • 1991-1995 (December): Shift Engineer, Nepa Ltd., Nepanagar, MP

Selected Journal Publications

  • Subisha, K. R., Mathew, S. K., & Karah, H. (2026). Am I a Nobody? A Phenomenological Investigation of Disembodied Assistive Technology Use. Communications of the Association for Information Systems, 58(1), 60.

  • John, K. T., Chawla, V., Mathew, S. K., Mathew, M., & Goepel, K. D. (2025). Can business school ranking method be improved? a novel method of multi-criteria decision-making, employing inputs from management theories. OPSEARCH, 1-45.

  • Balagopal N., & Mathew, S. K. (2024). Exploring the Factors Influencing Information Security Policy Compliance and Violations: A Systematic Literature Review. Computers & Security.
  • Kumar, B., & Mathew, S. K. (2024). The dark side of social networking sites: A review of cybercrime research. Pacific Asia Journal of the Association for Information Systems, (Accepted for publication).
  • Seetharaman, P., Mathew, S. K., & De’, R. (2024). Does location matter in IS research? A developing country perspective from India. Information Systems Journal. DOI: 10.1111/isj.12521
  • Krutheeka Baskaran & Saji K. Mathew (2022). Understanding Coping Intentions of Fitness Tracker Users: An Empirical Investigation Using Fear Appeals. International Journal of Human–Computer Interaction. DOI: 10.1080/10447318.2022.2124358
  • Muhammed T., S, & Mathew, S. K. (2022). The disaster of misinformation: A review of research in social media. International Journal of Data Science and Analytics. DOI: 10.1007/s41060-022-00311-6

  • Balan, M., & Mathew, S. K. (2022). The Persuasive Nature of Web Personalization on Online Users’ Product Perception: A Mental Accounting Perspective. AIS Transactions on Human-Computer Interaction, 14(1), 78-106.

  • Balan, M., & Mathew, S. K. (2021). Personalize, summarize or let them read? A study on online word of mouth strategies and consumer decision process. Information Systems Frontiers, 1-21.

  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2021). Information privacy assimilation in IT organizations. Information Systems Frontiers, 1-17.

  • Sangeeth L R, S., Mathew, S. K. & Potdar, V. (2020). Information processing view of electricity demand response systems: A comparative study between India and Australia. Pacific Asia Journal of the Association for Information Systems, 12(4), 27-63.
  • Seetharaman, P., Mathew, S. K., Sein, M. K., & Tallamraju, R. B. (2020). Being (more) human in a digitized world. Information Systems Frontiers, 22, 529-532.
  • Annamalai, K. P., Mathew, S. K., & Iyer, L. S. (2019). Embarrassment products, web personalization and online buying behavior: An experimental study. DATABASE for Advances in Information Systems, 50(4), 92-108.
  • Balan U, M., & Mathew, S. K. (2019). An experimental study on the swaying effect of web personalization. DATABASE for Advances in Information Systems, 50(4), 71-91.
  • Karunagaran, S., Mathew, S. K. & Lehner, F. (2019). Differential cloud adoption: A comparative case study of large enterprises and SME’s in Germany. Information Systems Frontiers, 1-15.
  • Krishnamoorthi, S., & Mathew, S. K. (2018). Business analytics and business value: A comparative case study. Information & Management, 55(5), 643-666.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2018). Understanding information privacy assimilation in IT organizations using multi-site case studies. Communications of the Association for Information Systems (CAIS), 42(1), 4.
  • Dahiya, D., & Mathew, S. K (2018). IT infrastructure capability and eGovernment system performance: an empirical study. Transforming Government: People, Process and Policy, 12(1), 16-38.
  • Vinodh, K., Mathew, S. K., & Sugumaran, V. (2016). Web personalization for user acceptance of technology: An empirical investigation of eGovernment services. Information Systems Frontiers, 18(3), 579-595.
  • Dahiya, D., & Mathew, S. K (2016). IT assets, IT infrastructure performance and IT capability: A framework for eGovernment. Transforming Government: People, Process and Policy, 10(3), 411 – 433.
  • Rajagopalan R., & Mathew, S K (2016). Choice of agile methodologies in software development: A vendor perspective. Journal of International Technology and Information Management, 25(1), 39-54.
  • Elias, A. A., & Mathew, S. K. (2015). Offshore IT outsourcing between India and New Zealand: A systemic analysis. Pacific Asia Journal of the Association for Information Systems, 7(3), 33-54.
  • Gopalaswamy, A. K., Suresh Babu M., & Mathew, S. K., (2015). Accessing technology from global production networks: The case of joint ventures in Indian auto industry. Asian Journal of Innovation and Policy, 4(2), 178-199.
  • Mathew S. K., & Chen Y. Y. (2013). Achieving offshore software development success: An empirical analysis of risk mitigation through relational norms, Journal of Strategic Information Systems, 22(4), 298-314. [Won JSIS Best Paper Runner up award, 2013].
  • Mathew S. K., & Thillai Rajan A. (2013). Sustainability as an imperative and an opportunity: The case of Infosys Limited. Emerald Emerging Markets Case Journal, 3(2), 1-16.
  • Vinodh, K. & Mathew S. K. (2013). Web personalization research – An Information Systems perspective. Journal of Systems and Information Technology, 15(3), 254-268.
  • Gopalaswamy, A. K., & Mathew S. K. (2012). Financing technology startups, an entrepreneur’s dilemma. Emerald Emerging Markets Case Journal, 2(8), 1-17.
  • Mathew S. K., & Biswal, P. C. (2012). Mark-down pricing: The study of an Indian fashion retailer. International Journal of Information Systems in the Services Sector, 4(3).
  • Mathew S. K. (2012). Adoption of business intelligence systems in Indian fashion retail. International Journal of Business Information Systems, 9(3), 261-277.
  • Mathew S. K. (2011). Mitigation of risks due to service provider behavior in offshore software development: A relationship approach. Strategic Outsourcing: An International Journal, 4(2), 179-200.
  • Mathew S. K., & Aundhe M.D. (2011). Identifying vendor risks in remote infrastructure management services. Journal of Information Technology Case & Applications Research (JITCAR), 13(4), 32-50.
  • Aundhe M. D., & Mathew S. K (2009). Risk mitigation in offshore IT outsourcing contracts: a service provider perspective. European Management Journal, 27(6), 418-428.
  • Sahu, R., & Mathew S. K. (2007). Performance improvement of PID controls in tire vulcanization process. West Indian Journal of Engineering, 29(2), 41-49.
  • Mathew S. K. (2006). Understanding risk in IT outsourcing: a fuzzy framework, Journal of Information Technology Case & Applications Research (JITCAR), 8(3), 27-39.
  • Sahu R., & Mathew S. K., (2005). A framework for PID control performance improvement systems. International Journal of Modeling and Simulation, 25(2), 91-98.
  • Sahu R., Mathew S. K., Jain D., & Ujjwal K. (2005). A fuzzy decision support system for performance improvement of PID control loops in process industry. Journal of Computer Society of India, 35(1), 10-16.

Books & Book Chapters

  • Vanessa, C., Kranz, J., Mathew, S. K. and Watson, R. T. (2023), The Handbook of Information Systems and the Environment. Cheltenham, UK: Edward Elgar.
  • Watson, R. T., & Mathew, S. K. (2021). Capital, Systems, and Objects. Management for Professionals. Springer ISBN: 978-981-33-6625-1.
  • Mathew, S. K., Gopalaswamy, A. K., & Subramanian, R. (2021). Pain of the last mile: Human to human ICT interface for the poor and the marginalized. In Mobile Technology and Social Transformations, Routledge.
  • Rajan, T., Gopalaswamy, A. K. & Mathew, S. K. (2020). Thoduvanam Thedi.
  • Mathew, S. K. (2017). Risk assessment in IT outsourcing. In Global sourcing of services: Strategies, issues and challenges (pp. 589-608). World Scientific Publishing.
  • Mathew, S. K., & Aundhe, M. D. (2017). Vendor risks in remote infrastructure management services. In Global sourcing of services: Strategies, issues and challenges (pp. 229-259). World Scientific Publishing.
  • Kendall K. E., Kendall J. E. and Mathew S. K. (2006), Systems Analysis & Design, 6e, Pearson Education, N. Delhi.
  • Silpa Sangeeth, L. R., Mathew, S. K., & Watson, R. T. (2023). Comfort vs money: influencing the energy user for sustainable consumption. Research Handbook on Information Systems and the Environment.
  • Mathew, S. K., & Rajan, T. (2023). Green IS: an imperative and an opportunity for IT services. Research Handbook on Information Systems and the Environment.
  • Matthew, S., Kumar, A., & Subramanian, R. (2021). India and the Pain of the Last Mile: Human-to-Human ICT Interface for the Poor and the Marginalized. In Mobile Technology and Social Transformations (pp. 29-41). Routledge.

Conference Proceedings

  • KR, S., Kausikan, R., Mathew, S. K., & Gnewuch, U. (2026). Replacing Rule-Based Bots with AI Agents: Customer Experience in B2B SaaS Support, Americas Conference on Information Systems, Reno, Nevada USA, August 2026 (Forthcoming)

  • KR, S., Selvakumaran, S., & Mathew, S. K. (2026). Knowledge Graphs As A Representational Layer For Agentic AI In Customer Experience Decision Support. European Conference on Information Systems, Milan Italy, June 2026.

  • Kumar, Binod, Mathew, Saji K, & Paramasivan, Kandaswamy (2024). Mistaking the trees for the forest: The case of cybercrime prioritization. ICIS TREOS.
  • K R, Subisha & Mathew, Saji K (2024). Latent Customer Experience Drivers in AI-Enabled B2B Services. ICIS TREOS.
  • Muhammed T, Sadiq, Mathew, Saji K, & Ranganathan, Chandrasekaran (2024). Health misinformation on instant messaging platforms: Exploring motives through a techno-behavioral retraction approach. ICIS TREOS.
  • N, Balagopal & Mathew, Saji K (2024). Does GenAI drive data breaches? A new landscape of insider threats. ICIS TREOS.
  • Kumar, Binod, Mathew, Saji K, & Paramasivan, Kandaswamy (2024). Measurement of cybercrime severity: A victims’ perspective. WISP, ICIS (Pre-ICIS conference).
  • Muhammed T, Sadiq, Mathew, Saji K, & Ranganathan, Chandrasekaran (2024). Spread of Health Misinformation on Social Media and Instant Messaging Platforms: A Mixed-methods Study in Indian Context. HITS, ICIS (Pre-ICIS conference).
  • Muhammed T, S., Mathew, S. K, & R Chandrasekaran (2024). Health Misinformation on Social Media: Psychological Drivers and Mitigation Strategies. IMRC 2024.
  • N, Balagopal & Mathew, S. K. (2024). The Influence of Subjective Norms and Monitoring Perceptions on Mitigating Information Security Policy Violations in Hybrid Work Environments. IMRC 2024.
  • K R, Subisha & Mathew, S. K. (2024). Silent Voices: Uncovering the Hidden Customer Experience Indicators in AI-Enabled B2B Services. IMRC 2024.
  • N, Balagopal; Mathew, Saji K; & Sugumaran, Vijayan (2024). Impact of SETA Communications on Information Security Policy Violations in Remote and Hybrid Working Environments. AMCIS 2024.
  • K R, Subisha & Mathew, S. K. (2024). Vision Beyond Sight: Affordances of Assistive Technologies for the Visually Impaired. ECIS 2024.
  • N, Balagopal & Mathew, S. K. (2023). Information Security Policy Violations in the Work-From-Home Era. WISP 2023.
  • Muhammed T, S., & Mathew, S. K. (2023). Infodemic and its cure: A digital nudging approach. AMCIS 2023.
  • Muhammed T, S., Mathew, S. K, & R Chandrasekaran (2023). Fighting the Health Misinformation Infodemic on Social Media: Can Digital Nudging Help?. ICODO, IIMA.
  • Muhammed T, S., & Mathew, S. K (2022). Infodemic and its cure: A digital nudging approach. Summer Workshop on Combating Misinformation, Syracuse University.
  • Baskaran, Krutheeka; Sugumaran, Vijayan; and Mathew, Saji K (2021). What Do I Do? Uncovering Fitness Tracker Users’ Privacy Coping Strategy. AMCIS 2021.
  • Baskaran, K., & Mathew, S. K. (2020). Danger vs Fear: An Empirical Study on Wearable Users’ Privacy Coping. CPMC.
  • Kannan, V., Fteimi, N., Mathew, S. K., & Lehner, F. (2020). Identifying the Opportunities for the Design of Digital Platforms: A Topic Modelling Approach. 33rd Bled eConference.
  • Kannan, V., Mathew, S. K., & Lehner, F. (2019). Sociomaterial perspective of digital platforms. ECIS.
  • Sangeeth, S.L.R., Mathew S.K. & Watson, R. (2019). How Can Behavioral Demand Response Be Engaging? Policy, Awareness, Sustainability, and Systems (PASS).
  • Sangeeth, S.L.R., & Mathew S.K. (2018). Information processing and demand response systems effectiveness: A conceptual study. HICSS.
  • Nihal, S., Mathew, S., & Amit, R. K. (2018). Cloud Users’ Privacy Concerns in the Indian Healthcare Industry. Pre-ICIS WISP.
  • Attili, V. P., Mathew, S., & Sugumaran, V. (2018). Organizational culture and information privacy assimilation: An empirical study. Pre-ICIS WISP.
  • Krishnamoorthi, S., & Mathew, S. K. (2018). An Empirical Investigation into Understanding the Business Value of Business Analytics. Pre-ICIS SIGDSA.
  • Koelbl, M., Lehner, F., & Mathew, S. K. (2018). The IT Department’s Role in Enabling Business Value from Business Analytics. AMCIS.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2017). Antecedents of Information Privacy Assimilation in Indian IT Organizations. AMCIS.
  • Karunagaran, S., Mathew, S. K. & Lehner, F. (2016). Differential adoption of cloud technology: A multiple case study of large firms and SMEs. ICIS-2016.
  • Balan, U. M., & Mathew, S. K. (2016). Impact of web personalization of online word of mouth on buyers’ decision process. ICMIT.
  • Priyadharshini, A. K., & Mathew, S. K. (2016). The impact of individual privacy and personalization on online buying behavior. ICMIT.
  • Balan, U. M., & Mathew, S. K. (2016). Impact of personalized review summaries on buying decisions. AMCIS [Won AMCIS-2016 best paper runner up award].
  • Rajagopalan R., & Mathew, S. K. (2016). Fit of development methodologies in software projects. AMCIS.
  • Krishnamoorthi, S., & Mathew, S. K. (2015). Business analytics and business value: A case study. ICIS-2015.
  • Dahiya, D., & Mathew, S. K. (2015). Impact of ICT infrastructure capability on E-governance performance. CSI Annual Convention.
  • Balan, U. M., & Mathew, S. K. (2015). Online word of mouth using text mining: A review of literature and future directions. IEEE Workshop on Computational Intelligence.
  • Karunagaran, S., Mathew, S. K., & Lehner, F. (2014). Innovation and the cloud: A review of literature. ICMIT.
  • Vinodh, K., Mathew, S. K., & Sugumaran, V. (2013). Role of web personalization in consumer acceptance of eGovernment services. AMCIS.
  • Vinodh, K., & Mathew, S. K. (2013). Role of web personalization in consumer technology acceptance. IADIS International Conference on e-Society.
  • Vinodh, K., & Mathew S. K. (2012). Web personalization in technology acceptance. IEEE International Conference on Intelligent Human Computer Interaction.
  • Elias, A.A., & Mathew, S.K. (2012). Offshore IT outsourcing between India and New Zealand: A qualitative system dynamics model. International Conference of the System Dynamics Society.
  • Rajagopalan, R., & Mathew, S. K. (2012). Global software development using agile methodologies: A review of literature. ICMIT.
  • Elias, A.A., & Mathew, S. K. (2011). Offshore IT Outsourcing between India and New Zealand: A Systemic Analysis. ANZAM.
  • Mathew, S. K. & Sahu R. (2003). An object-oriented approach to process control system modeling for performance monitoring & optimization. ICCSA.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2017). Information Privacy Assimilation in IT Organizations: An Empirical Investigation. WISP-ICIS. [Won WISP Best Paper Award].
  • Karunagaran, S., Mathew, S. K., & Lehner, F. (2017). Privacy protection dashboard: A study of individual cloud-storage users’ information privacy protection responses. ACM SIGMIS [Won best poster award].
  • Priaydharshini A, K., & Mathew, S. K. (2017). The Impact of individual information privacy and personalization on online buying behavior. ACM SIGMIS.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2015). Information privacy assimilation in organizations-A neo institutional approach. AMCIS-2015.
  • Rajagopalan, R., & Mathew, S. K. (2013). Understanding agile methodologies in software development projects: a vendor perspective. International Smart Sourcing Conference.
  • Rajagopalan, R., & Mathew, S. K. (2012). Choice of agile methodologies in global software development. International Smart Sourcing Conference.
  • Mathew, S. K., & Biswal, P. C. (2009). Mark-down pricing models: The study of a fashion apparel retailer in the Indian market. SOM Conference.
  • Vasant, A. K., Chandy, J. & Mathew, S. K. (2009). An Exploration of analytics adoption in fashion retail. SOM Conference.
  • Mathew, S. K., Bharadwaj, A. & Chen, Y.Y. (2008). Mitigation of behavioral risks in offshore Software development – a relationship approach. International Symposium of Information Systems.
  • Aundhe, M.D, & Mathew, S. K. (2008). Risk mitigation in remote infrastructure management engagements: Role of service level agreements. International Symposium of Information Systems.
  • Mathew, S. K., Aundhe, M.D & Rajagopalan, B. (2006). Risk mitigation in offshore IT outsourcing contracts: an investigation of the role of service level agreements. International Symposium of Information Systems.
  • Mathew, S. K. & Sahu, R. (2003). Improved methods for detection of control loop oscillation. Instrumentation & Control Engineering Conference.
  • Mathew, S. K. & Sahu, R. (2002). Hypermedia and automatic control-an analysis of the emerging trends. Global Conference on Flexible System Management.

Invited Talks

International:

  • Invited panel member, ‘Incredible India’ annual symposium, University of Passau, Germany on June 7, 2024.
  • Invited panel member, The Annual Conference of Interdisciplinary, Intersectional, and International Disability Studies at Liverpool Hope University, UK (July 2023).
  • Invited panel member, ICIS-2020 on “IS Faculty perspectives on the impacts and implications of the COVID-19 pandemic”.
  • Web personalization for e-governance, ICEBS, University of Passau, Germany, June 2015.
  • Offshore IT outsourcing between India and New Zealand, Victoria University, Wellington, December 2011.
  • Risk mitigation in offshore software development, Emory University, Atlanta, May 2008.
  • Risk mitigation in offshore software development, SUNY at Buffalo, March 2008.
  • Promises and perils of offshoring, Candler School of Theology, Emory University, April 2008.
  • Martin Luther King and India, Emory University, January 2008.

National:

  • Invited talk on “From Engineering to Management: A Researcher’s Journey” at IEEE Forum of Ramrao Adik Institute of Technology, Navi Mumbai (July 2020).
  • Invited talk on “Effectiveness of Online Teaching during Covid-19 Lockdown” at Pondicherry University (May 2020).
  • Platformization of IT, Coast Guard IT Conference, Chennai, February 2018.
  • Web personalization and the paradox of privacy, CSI Coimbatore, January 2017.
  • IT: Past, present and the promised land, SPINCON, Chennai, November 2016.
  • The rising cloud: Disruption or opportunity? IBM India, Chennai, September 2013.
  • IT Systems Management, Regional IT Conference (RITCON) of Coast Guard, September 2013.
  • Technology beyond laboratory, Government Engineering College Trichur, December 2011.
  • Information Technology in business, PIMR Indore, September 2011.
  • Information Technology in business, NIT Trichy, September 2011.
  • Data mining for business intelligence, Manipal Institute of Management, August 2010.

Current Consulting and Sponsored Research Projects

Major projects

  • Cofounded the Accessibility Research Centre (the ARC) (Link) along with Prof Hemachandran Karah and Prof Nilesh Vasa. The centre seeks to develop accessibility solutions for education at foundational and higher education levels. Proof of concept project has been implemented where an accessibility corner at a science museum provides multi-modal under the sea experience to students with visual impairment.
  • German Indian Higher Education Cooperation (DIHSK) 2019-2023, Scientific cooperation with the Indian Institute of Technology Madras under DAAD’s A New Passage to India program. Partners: University of Passau (School of Management, Economics and Information Systems) and Indian Institute of Technology Madras (Department of Management Studies) Project Coordinators: Prof. Dr. Hans Ziegler and Prof. Dr. Franz Lehner (Germany) & Prof. Dr. Dr. H. C. Chandrasekharan Rajendran and Prof. Dr. Saji Mathew (India) Subject Field: Business Management and Information Systems. https://static.daad.de/media/daad_de/pdfs_nicht_barrierefrei/infos-services-fuer-hochschulen/projektsteckbriefe/a_new_passage_to_india_final.pdf

Sponsored research and consultancy

  • Extended Reality (XR) for accessibility of Engineering workshops for students with disabilities, sponsored by Bank of America (2026)
  • Co-developed proof of concept for Extended Reality (XR) based accessible science museum sponsored by Great Eastern Shipping (2025)
  • Impact assessment of social projects sponsored by Hand in Hand India (2024)
  • Co-developed strategic plan for Kerala Khadi Board (2023).
  • Non State Justice Systems, A Systematic Review, Sponsored by DFID, UK (2017).
  • Co-developed SROI method for SHG based microfinance interventions in India and conducted evaluation study for pan India projects, sponsored by Hand in Hand India, 2015.
  • Evaluation of eGovernment projects of Tamil Nadu and at national level for CSI-Nihilant national award: 2013-2016.
  • Financing of Entrepreneurial and SME companies in Energy, Environment and Technology Sectors in India sponsored by Nissan Research Initiative (2012-2014).
  • Conducted evaluation study of 30 Citizen Centers in Haveri District, Karnataka sponsored by Hand in Hand India, 2012.
  • Consulting work on Transaction Risk profiling and Network Processing Infrastructure in India (2012) for Infosys.
  • Impact of Technology on Quality of Services in Technical and Management Libraries in Karnataka (DSIR), 2009.

Training and Continuing Education

  • Faculty development program on teaching pedagogy for Bernhard Schulte Shipping management company, Kochi (2025)
  • Faculty development program on Business Research Methods for India Maritime University (2024)
  • Leadership training program for Kerala Highway Research Institute (KHRI) (2024)
  • Leadership training program for Directors of India Maritime University (2023).
  • Co-coordinated 4 management training programs for Women micro entrepreneurs under: “Enhancing the Success Potential of the Marginal Entrepreneur”, CAMS-Chennai (2016-2020).
  • Conducted 2 days National Workshop on Research Methods for engineering and management scholars at IIT Madras during August 2011.
  • Conducted 5 days executive training on Project Management for ERP Implementation for United India Insurance Company at IIT Madras during June 2011.
  • Conducted one day executive training on Quality Management of Measurement Process & Calibration for R&D Centre of Exxon Mobil Company India Pvt. Ltd., Bangalore during June 2005 and May 2016.
  • Conceptualized, designed and conducted corporate training for Hindustan Aeronautics Limited, Indian Bank and L&T (2012-2016).

Professional Memberships and Activities

  • Co-Chair, India Conference on Information Systems (InCIS), IIT Madras, March 2027 (Link )
  • Mentor for Doctoral Consortium, International Conference on Information Systems (ICIS 2026), Libson, Portugal. (Link )
  • Senior Advisory Member – 2nd India Conference on Information Systems (InCIS), IIM Ahmedabad, 2026 (Link ).
  • Senior Advisory Member – 1st India Conference on Information Systems (InCIS), IIM Calcutta, 2025 (Link ).
  • Selected as First Treasurer, AIS India Chapter (INIAS), 2020
  • Organising Committee member for International Conference on Information Systems (ICIS), 2020.
  • Co-Organiser for Rendezvous with Information Systems Researchers, 2020
  • Co-Organiser for Author Development Workshop with University of Passau, 2019
  • Co-Organiser for Workshop on “Being (more) Human in a Digitised World”, 2019
  • Founding member of the Association for Information Systems (AIS) India Chapter (INAIS), 2017 (Link)
  • Elected as Vice President, AIS India Chapter (INIAS), 2017
  • Executive Committee selection panel member for two terms, AIS India Chapter (INIAS) (2017-ongoing).
  • Organising Committee, PMI Academic Conference at IIT Madras (2013).
  • Program design and review committee for PGISM program, IGNOU (2012).
  • National Selection Committee, USIEF for selection of Fulbright scholars (2011).

Editorial Assignments:

  • Editor, Business and Management subject area, SN Business and Economics journal, Springer Nature (Link ) –  ongoing
  • Guest Editor along with Priya Seetharaman, Maung K. Sein and Ravindra Babu Tallamraju for the special issue on “Being more Human in the Digitized Wolrd” in Information Systems Frontiers, 2020 (Link)
  • Associate Editor, Pacific Asia Conference on Information Systems (PACIS), 2021
  • Associate Editor, International Conference on Information Systems (ICIS), 2017

Administrative Services

  • Head, Department of Management Studies, IIT Madras (2025 – ongoing)
  • eGovernance Advisory Council – Government of Andhra Pradesh (2025 – ongoing)
  • Grievance Redressal Officer – Students/Persons with Disabilities, IIT Madras (2025 – ongoing)
  • Member, High Power Committee (2022-ongoing)
  • Adviser – Inclusive Education, IIT Madras (2020-2023)
  • Area Chair, Information Systems (2015-2023)
  • Co-Cordinator – AACSB Accreditation, DoMS, IIT Madras (2020-2023)
  • Coordinator – Foreign University Relations (2019-2022)
  • Coordinator – DoMS Alumni Affairs (2017-2020)
  • Coordinator – Placecom (2016-2018)
  • Coordinator – MBA Invitational Lecture Series, DoMS – IIT Madras (2016-2020)
  • Coordinator – Namma DoMS, DoMS Intranet Portal (2016-2019)
  • Management Representative, ISO (2013-2015)
  • Coordinator – DoMS Website, IIT Madras (2011-2016)

Awards and Honours

  • Honorable Mention for Best Research Paper – N, Balagopal & Mathew, S. K. (2024).The Influence of Subjective Norms and Monitoring Perceptions on Mitigating Information Security Policy Violations in Hybrid Work Environments. India Management Research Conference: IIM Ahmedabad (IMRC 2024)
  • Honorable Mention for Best Research Paper – Muhammed T, S., Mathew, S. K, & R Chandrasekaran (2024). Health Misinformation on Social Media: Psychological Drivers and Mitigation Strategies. India Management Research Conference: IIM Ahmedabad (IMRC 2024)
  • Best Paper Award at the WISP workshop held at the International Conference on Information Systems (ICIS) in Seoul, South Korea, 2017  (with Dr Prakash Attili, IIM Lucknow)
  • Best Poster Award, ACM SIGMIS, 2017 (with Dr. Surya Karunagaran) 
  • Best Paper Runner Up Award at America’s Conference on Information Systems (AMCIS), San Diego-USA, 2016 (with Dr Mahesh Balan)
  • Best Paper Runner Up Award, Journal of Strategic Information Systems(JSIS), 2013 (with Dr. Yuanyuan Chen, University of Alabama)
  • Fulbright Senior Research Fellowship for post-doctoral research at Emory University, Atlanta, USA, 2007-2008.

Important invitations-international

Visiting Professor invitations

  • University of Passau, Germany for thirteen times sponsored by International Centre for Economics and Business Studies (ICEBS), University of Passau, Germany (2011-2026)
  • University of Applied Sciences, Hof, Germany (2011)

Invited talks and panels

  • Invited panel member, ‘Incredible India’ annual symposium, University of Passau, Germany on June 7, 2024.
  • Invited panel member, The Annual Conference of Interdisciplinary, Intersectional, and International Disability Studies at Liverpool Hope University, UK (July 2023). The panel discussion focused on ‘Disability, Discipline, and Accessible Technologies.’
  • Invited panel member, International Conference on Information Systems (ICIS-2020) on “IS Faculty perspectives on the impacts and implications of the COVID-19 pandemic for IS Teaching and Research (Dec 2020)”. Link 
  • Invited talk on Web personalization for e-governance: An empirical investigation, International Center for Economics and Business Studies (ICEBS), University of Passau, Germany, June 2015
  • Invited talk on Offshore IT outsourcing between India and New Zealand, Victoria Management School, Victoria University, Wellington, New Zealand, December 2011 (with Dr. Arun Elias).

Important invitations – national

  • Facilitator for the Journal of Strategic Information Systems (JSIS) Paper Development Workshop (PDW), India Conference on Information Systems (InCIS), IIM Ahmedabad, 2026
  • Invited panel member, “The relevance of Management classics in an AI native world”, 6th International Conference on Management research, KIIT School of Management, Bhubaneswwar, 2026.
  • Invited panel member on “Is the core IS course relevant in today’s digital and Gen-AI world?” The Workshop on Generative AI and the Information Systems Domain: Implications for research and Teaching, IIM Sambalpur, December 2025
  • Invited speaker on “Innovations for Bharat: Catalysts in e-Governance and Digital Empowerment.” 28thNational Conference on e-Governance (NCeG), IIM Visakhapattanam, Andhra Pradesh, September 2025
  • Invited panel member, “IS Pedagogy & Curriculum Workshop”, IIM Kozhikode, September 2024
  • Invited talk on “From Engineering to Management: A Researcher’s Journey” at the IEEE Forum of Ramrao Adik Institute of Technology, Navi Mumbai (July 2020). Link 
  • Invited talk on the “Effectiveness of Online Teaching during Covid-19 Lockdown-Opportunities and Challenges” at the Pondicherry University (May 2020). Link 
  • Platformization of IT, Coast Guard IT Conference, Chennai, February 2018
  • Web personalization and the paradox of privacy, 51st Annual Convention of the Computer Society of India, Coimbatore, January 2017
  • IT: Past, present and the promised land, 3rd International Conference on Communication, Computing and Information Technology, February 2017
  • IT: Past, present and the promised land, Software Process Improvement Network Conference (SPINCON), Chennai, November 2016

Patents

  • Method and System to Provide Customized Visual Summary of Products in E-commerce Platform
    Patent No: 458007 | Inventors: Mahesh U Balan & Saji K Mathew | Issued on: October 10, 2023 | Issued by: The Patent Office, Government Of India.