IIT Madras

Department of
Management Studies
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Dr. Saji K Mathew
Faculty Profile

Dr. Saji K Mathew

Professor & Head
Post Doctoral Research (Fulbright Senior Research Fellow) — Emory University, USA (2008)
Ph.D. (Information Technology & Management) — IIITM Gwalior (2005)
B.Tech. (Applied Electronics) — College of Engineering Trivandrum (1989)
saji@iitm.ac.in +91-44-2257 4573 Office: DoMS 505

Areas of Interest

Teaching Interests

  • Information Systems for Organizations
  • Business Intelligence
  • Cyber Security and Privacy
  • Management Information Systems
  • Research in IT and Organizations
  • Research Methods in Business and Management
  • IT Services and Outsourcing
  • Information Systems Analysis

Research Interests

  • Internet and behavior / Behavioral cyber security
  • Information privacy
  • Social media misinformation
  • IS and sustainability
  • IT use, business value, sourcing models

Teaching Experience

Academic

  • 2018-present: Professor, Department of Management Studies, IIT Madras, Chennai
  • 2013-2018: Associate Professor, Department of Management Studies, IIT Madras, Chennai
  • 2010-2013: Assistant Professor, Department of Management Studies, IIT Madras, Chennai
  • 2004-2010: Associate Professor, T A Pai Management Institute (TAPMI), Manipal
  • 2007-2008: Fulbright Senior Scholar, Goizueta Business School, Atlanta (USA)
  • 2001-2004: Research Scholar, IIITM, Gwalior

Industry

  • 1996-2001: Assistant Manager, J K Tyre (J K Industries Ltd.), Gwalior, MP
  • 1991-1995 (December): Shift Engineer, Nepa Ltd., Nepanagar, MP

Selected Journal Publications

  • Balagopal N., & Mathew, S. K. (2024). Exploring the Factors Influencing Information Security Policy Compliance and Violations: A Systematic Literature Review. Computers & Security.
  • Kumar, B., & Mathew, S. K. (2024). The dark side of social networking sites: A review of cybercrime research. Pacific Asia Journal of the Association for Information Systems, (Accepted for publication).
  • Seetharaman, P., Mathew, S. K., & De', R. (2024). Does location matter in IS research? A developing country perspective from India. Information Systems Journal. DOI: 10.1111/isj.12521
  • Krutheeka Baskaran & Saji K. Mathew (2022). Understanding Coping Intentions of Fitness Tracker Users: An Empirical Investigation Using Fear Appeals. International Journal of Human–Computer Interaction. DOI: 10.1080/10447318.2022.2124358
  • Muhammed T., S, & Mathew, S. K. (2022). The disaster of misinformation: A review of research in social media. International Journal of Data Science and Analytics. DOI: 10.1007/s41060-022-00311-6
  • Balan, M., & Mathew, S. K. (2022). The Persuasive Nature of Web Personalization on Online Users’ Product Perception: A Mental Accounting Perspective. AIS Transactions on Human-Computer Interaction, 14(1), 78-106.
  • Balan, M., & Mathew, S. K. (2021). Personalize, summarize or let them read? A study on online word of mouth strategies and consumer decision process. Information Systems Frontiers, 1-21.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2021). Information privacy assimilation in IT organizations. Information Systems Frontiers, 1-17.
  • Sangeeth L R, S., Mathew, S. K. & Potdar, V. (2020). Information processing view of electricity demand response systems: A comparative study between India and Australia. Pacific Asia Journal of the Association for Information Systems, 12(4), 27-63.
  • Seetharaman, P., Mathew, S. K., Sein, M. K., & Tallamraju, R. B. (2020). Being (more) human in a digitized world. Information Systems Frontiers, 22, 529-532.
  • Annamalai, K. P., Mathew, S. K., & Iyer, L. S. (2019). Embarrassment products, web personalization and online buying behavior: An experimental study. DATABASE for Advances in Information Systems, 50(4), 92-108.
  • Balan U, M., & Mathew, S. K. (2019). An experimental study on the swaying effect of web personalization. DATABASE for Advances in Information Systems, 50(4), 71-91.
  • Karunagaran, S., Mathew, S. K. & Lehner, F. (2019). Differential cloud adoption: A comparative case study of large enterprises and SME's in Germany. Information Systems Frontiers, 1-15.
  • Krishnamoorthi, S., & Mathew, S. K. (2018). Business analytics and business value: A comparative case study. Information & Management, 55(5), 643-666.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2018). Understanding information privacy assimilation in IT organizations using multi-site case studies. Communications of the Association for Information Systems (CAIS), 42(1), 4.
  • Dahiya, D., & Mathew, S. K (2018). IT infrastructure capability and eGovernment system performance: an empirical study. Transforming Government: People, Process and Policy, 12(1), 16-38.
  • Vinodh, K., Mathew, S. K., & Sugumaran, V. (2016). Web personalization for user acceptance of technology: An empirical investigation of eGovernment services. Information Systems Frontiers, 18(3), 579-595.
  • Dahiya, D., & Mathew, S. K (2016). IT assets, IT infrastructure performance and IT capability: A framework for eGovernment. Transforming Government: People, Process and Policy, 10(3), 411 – 433.
  • Rajagopalan R., & Mathew, S K (2016). Choice of agile methodologies in software development: A vendor perspective. Journal of International Technology and Information Management, 25(1), 39-54.
  • Elias, A. A., & Mathew, S. K. (2015). Offshore IT outsourcing between India and New Zealand: A systemic analysis. Pacific Asia Journal of the Association for Information Systems, 7(3), 33-54.
  • Gopalaswamy, A. K., Suresh Babu M., & Mathew, S. K., (2015). Accessing technology from global production networks: The case of joint ventures in Indian auto industry. Asian Journal of Innovation and Policy, 4(2), 178-199.
  • Mathew S. K., & Chen Y. Y. (2013). Achieving offshore software development success: An empirical analysis of risk mitigation through relational norms, Journal of Strategic Information Systems, 22(4), 298-314. [Won JSIS Best Paper Runner up award, 2013].
  • Mathew S. K., & Thillai Rajan A. (2013). Sustainability as an imperative and an opportunity: The case of Infosys Limited. Emerald Emerging Markets Case Journal, 3(2), 1-16.
  • Vinodh, K. & Mathew S. K. (2013). Web personalization research – An Information Systems perspective. Journal of Systems and Information Technology, 15(3), 254-268.
  • Gopalaswamy, A. K., & Mathew S. K. (2012). Financing technology startups, an entrepreneur’s dilemma. Emerald Emerging Markets Case Journal, 2(8), 1-17.
  • Mathew S. K., & Biswal, P. C. (2012). Mark-down pricing: The study of an Indian fashion retailer. International Journal of Information Systems in the Services Sector, 4(3).
  • Mathew S. K. (2012). Adoption of business intelligence systems in Indian fashion retail. International Journal of Business Information Systems, 9(3), 261-277.
  • Mathew S. K. (2011). Mitigation of risks due to service provider behavior in offshore software development: A relationship approach. Strategic Outsourcing: An International Journal, 4(2), 179-200.
  • Mathew S. K., & Aundhe M.D. (2011). Identifying vendor risks in remote infrastructure management services. Journal of Information Technology Case & Applications Research (JITCAR), 13(4), 32-50.
  • Aundhe M. D., & Mathew S. K (2009). Risk mitigation in offshore IT outsourcing contracts: a service provider perspective. European Management Journal, 27(6), 418-428.
  • Sahu, R., & Mathew S. K. (2007). Performance improvement of PID controls in tire vulcanization process. West Indian Journal of Engineering, 29(2), 41-49.
  • Mathew S. K. (2006). Understanding risk in IT outsourcing: a fuzzy framework, Journal of Information Technology Case & Applications Research (JITCAR), 8(3), 27-39.
  • Sahu R., & Mathew S. K., (2005). A framework for PID control performance improvement systems. International Journal of Modeling and Simulation, 25(2), 91-98.
  • Sahu R., Mathew S. K., Jain D., & Ujjwal K. (2005). A fuzzy decision support system for performance improvement of PID control loops in process industry. Journal of Computer Society of India, 35(1), 10-16.

Books & Book Chapters

  • Vanessa, C., Kranz, J., Mathew, S. K. and Watson, R. T. (2023), The Handbook of Information Systems and the Environment. Cheltenham, UK: Edward Elgar.
  • Watson, R. T., & Mathew, S. K. (2021). Capital, Systems, and Objects. Management for Professionals. Springer ISBN: 978-981-33-6625-1.
  • Mathew, S. K., Gopalaswamy, A. K., & Subramanian, R. (2021). Pain of the last mile: Human to human ICT interface for the poor and the marginalized. In Mobile Technology and Social Transformations, Routledge.
  • Rajan, T., Gopalaswamy, A. K. & Mathew, S. K. (2020). Thoduvanam Thedi.
  • Mathew, S. K. (2017). Risk assessment in IT outsourcing. In Global sourcing of services: Strategies, issues and challenges (pp. 589-608). World Scientific Publishing.
  • Mathew, S. K., & Aundhe, M. D. (2017). Vendor risks in remote infrastructure management services. In Global sourcing of services: Strategies, issues and challenges (pp. 229-259). World Scientific Publishing.
  • Kendall K. E., Kendall J. E. and Mathew S. K. (2006), Systems Analysis & Design, 6e, Pearson Education, N. Delhi.
  • Silpa Sangeeth, L. R., Mathew, S. K., & Watson, R. T. (2023). Comfort vs money: influencing the energy user for sustainable consumption. Research Handbook on Information Systems and the Environment.
  • Mathew, S. K., & Rajan, T. (2023). Green IS: an imperative and an opportunity for IT services. Research Handbook on Information Systems and the Environment.
  • Matthew, S., Kumar, A., & Subramanian, R. (2021). India and the Pain of the Last Mile: Human-to-Human ICT Interface for the Poor and the Marginalized. In Mobile Technology and Social Transformations (pp. 29-41). Routledge.

Conference Proceedings

  • Kumar, Binod, Mathew, Saji K, & Paramasivan, Kandaswamy (2024). Mistaking the trees for the forest: The case of cybercrime prioritization. ICIS TREOS.
  • K R, Subisha & Mathew, Saji K (2024). Latent Customer Experience Drivers in AI-Enabled B2B Services. ICIS TREOS.
  • Muhammed T, Sadiq, Mathew, Saji K, & Ranganathan, Chandrasekaran (2024). Health misinformation on instant messaging platforms: Exploring motives through a techno-behavioral retraction approach. ICIS TREOS.
  • N, Balagopal & Mathew, Saji K (2024). Does GenAI drive data breaches? A new landscape of insider threats. ICIS TREOS.
  • Kumar, Binod, Mathew, Saji K, & Paramasivan, Kandaswamy (2024). Measurement of cybercrime severity: A victims’ perspective. WISP, ICIS (Pre-ICIS conference).
  • Muhammed T, Sadiq, Mathew, Saji K, & Ranganathan, Chandrasekaran (2024). Spread of Health Misinformation on Social Media and Instant Messaging Platforms: A Mixed-methods Study in Indian Context. HITS, ICIS (Pre-ICIS conference).
  • Muhammed T, S., Mathew, S. K, & R Chandrasekaran (2024). Health Misinformation on Social Media: Psychological Drivers and Mitigation Strategies. IMRC 2024.
  • N, Balagopal & Mathew, S. K. (2024). The Influence of Subjective Norms and Monitoring Perceptions on Mitigating Information Security Policy Violations in Hybrid Work Environments. IMRC 2024.
  • K R, Subisha & Mathew, S. K. (2024). Silent Voices: Uncovering the Hidden Customer Experience Indicators in AI-Enabled B2B Services. IMRC 2024.
  • N, Balagopal; Mathew, Saji K; & Sugumaran, Vijayan (2024). Impact of SETA Communications on Information Security Policy Violations in Remote and Hybrid Working Environments. AMCIS 2024.
  • K R, Subisha & Mathew, S. K. (2024). Vision Beyond Sight: Affordances of Assistive Technologies for the Visually Impaired. ECIS 2024.
  • N, Balagopal & Mathew, S. K. (2023). Information Security Policy Violations in the Work-From-Home Era. WISP 2023.
  • Muhammed T, S., & Mathew, S. K. (2023). Infodemic and its cure: A digital nudging approach. AMCIS 2023.
  • Muhammed T, S., Mathew, S. K, & R Chandrasekaran (2023). Fighting the Health Misinformation Infodemic on Social Media: Can Digital Nudging Help?. ICODO, IIMA.
  • Muhammed T, S., & Mathew, S. K (2022). Infodemic and its cure: A digital nudging approach. Summer Workshop on Combating Misinformation, Syracuse University.
  • Baskaran, Krutheeka; Sugumaran, Vijayan; and Mathew, Saji K (2021). What Do I Do? Uncovering Fitness Tracker Users’ Privacy Coping Strategy. AMCIS 2021.
  • Baskaran, K., & Mathew, S. K. (2020). Danger vs Fear: An Empirical Study on Wearable Users' Privacy Coping. CPMC.
  • Kannan, V., Fteimi, N., Mathew, S. K., & Lehner, F. (2020). Identifying the Opportunities for the Design of Digital Platforms: A Topic Modelling Approach. 33rd Bled eConference.
  • Kannan, V., Mathew, S. K., & Lehner, F. (2019). Sociomaterial perspective of digital platforms. ECIS.
  • Sangeeth, S.L.R., Mathew S.K. & Watson, R. (2019). How Can Behavioral Demand Response Be Engaging? Policy, Awareness, Sustainability, and Systems (PASS).
  • Sangeeth, S.L.R., & Mathew S.K. (2018). Information processing and demand response systems effectiveness: A conceptual study. HICSS.
  • Nihal, S., Mathew, S., & Amit, R. K. (2018). Cloud Users’ Privacy Concerns in the Indian Healthcare Industry. Pre-ICIS WISP.
  • Attili, V. P., Mathew, S., & Sugumaran, V. (2018). Organizational culture and information privacy assimilation: An empirical study. Pre-ICIS WISP.
  • Krishnamoorthi, S., & Mathew, S. K. (2018). An Empirical Investigation into Understanding the Business Value of Business Analytics. Pre-ICIS SIGDSA.
  • Koelbl, M., Lehner, F., & Mathew, S. K. (2018). The IT Department's Role in Enabling Business Value from Business Analytics. AMCIS.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2017). Antecedents of Information Privacy Assimilation in Indian IT Organizations. AMCIS.
  • Karunagaran, S., Mathew, S. K. & Lehner, F. (2016). Differential adoption of cloud technology: A multiple case study of large firms and SMEs. ICIS-2016.
  • Balan, U. M., & Mathew, S. K. (2016). Impact of web personalization of online word of mouth on buyers' decision process. ICMIT.
  • Priyadharshini, A. K., & Mathew, S. K. (2016). The impact of individual privacy and personalization on online buying behavior. ICMIT.
  • Balan, U. M., & Mathew, S. K. (2016). Impact of personalized review summaries on buying decisions. AMCIS [Won AMCIS-2016 best paper runner up award].
  • Rajagopalan R., & Mathew, S. K. (2016). Fit of development methodologies in software projects. AMCIS.
  • Krishnamoorthi, S., & Mathew, S. K. (2015). Business analytics and business value: A case study. ICIS-2015.
  • Dahiya, D., & Mathew, S. K. (2015). Impact of ICT infrastructure capability on E-governance performance. CSI Annual Convention.
  • Balan, U. M., & Mathew, S. K. (2015). Online word of mouth using text mining: A review of literature and future directions. IEEE Workshop on Computational Intelligence.
  • Karunagaran, S., Mathew, S. K., & Lehner, F. (2014). Innovation and the cloud: A review of literature. ICMIT.
  • Vinodh, K., Mathew, S. K., & Sugumaran, V. (2013). Role of web personalization in consumer acceptance of eGovernment services. AMCIS.
  • Vinodh, K., & Mathew, S. K. (2013). Role of web personalization in consumer technology acceptance. IADIS International Conference on e-Society.
  • Vinodh, K., & Mathew S. K. (2012). Web personalization in technology acceptance. IEEE International Conference on Intelligent Human Computer Interaction.
  • Elias, A.A., & Mathew, S.K. (2012). Offshore IT outsourcing between India and New Zealand: A qualitative system dynamics model. International Conference of the System Dynamics Society.
  • Rajagopalan, R., & Mathew, S. K. (2012). Global software development using agile methodologies: A review of literature. ICMIT.
  • Elias, A.A., & Mathew, S. K. (2011). Offshore IT Outsourcing between India and New Zealand: A Systemic Analysis. ANZAM.
  • Mathew, S. K. & Sahu R. (2003). An object-oriented approach to process control system modeling for performance monitoring & optimization. ICCSA.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2017). Information Privacy Assimilation in IT Organizations: An Empirical Investigation. WISP-ICIS. [Won WISP Best Paper Award].
  • Karunagaran, S., Mathew, S. K., & Lehner, F. (2017). Privacy protection dashboard: A study of individual cloud-storage users’ information privacy protection responses. ACM SIGMIS [Won best poster award].
  • Priaydharshini A, K., & Mathew, S. K. (2017). The Impact of individual information privacy and personalization on online buying behavior. ACM SIGMIS.
  • Attili, V. S., Mathew, S. K., & Sugumaran, V. (2015). Information privacy assimilation in organizations-A neo institutional approach. AMCIS-2015.
  • Rajagopalan, R., & Mathew, S. K. (2013). Understanding agile methodologies in software development projects: a vendor perspective. International Smart Sourcing Conference.
  • Rajagopalan, R., & Mathew, S. K. (2012). Choice of agile methodologies in global software development. International Smart Sourcing Conference.
  • Mathew, S. K., & Biswal, P. C. (2009). Mark-down pricing models: The study of a fashion apparel retailer in the Indian market. SOM Conference.
  • Vasant, A. K., Chandy, J. & Mathew, S. K. (2009). An Exploration of analytics adoption in fashion retail. SOM Conference.
  • Mathew, S. K., Bharadwaj, A. & Chen, Y.Y. (2008). Mitigation of behavioral risks in offshore Software development – a relationship approach. International Symposium of Information Systems.
  • Aundhe, M.D, & Mathew, S. K. (2008). Risk mitigation in remote infrastructure management engagements: Role of service level agreements. International Symposium of Information Systems.
  • Mathew, S. K., Aundhe, M.D & Rajagopalan, B. (2006). Risk mitigation in offshore IT outsourcing contracts: an investigation of the role of service level agreements. International Symposium of Information Systems.
  • Mathew, S. K. & Sahu, R. (2003). Improved methods for detection of control loop oscillation. Instrumentation & Control Engineering Conference.
  • Mathew, S. K. & Sahu, R. (2002). Hypermedia and automatic control-an analysis of the emerging trends. Global Conference on Flexible System Management.

Invited Talks

International:

  • Invited panel member, 'Incredible India’ annual symposium, University of Passau, Germany on June 7, 2024.
  • Invited panel member, The Annual Conference of Interdisciplinary, Intersectional, and International Disability Studies at Liverpool Hope University, UK (July 2023).
  • Invited panel member, ICIS-2020 on "IS Faculty perspectives on the impacts and implications of the COVID-19 pandemic".
  • Web personalization for e-governance, ICEBS, University of Passau, Germany, June 2015.
  • Offshore IT outsourcing between India and New Zealand, Victoria University, Wellington, December 2011.
  • Risk mitigation in offshore software development, Emory University, Atlanta, May 2008.
  • Risk mitigation in offshore software development, SUNY at Buffalo, March 2008.
  • Promises and perils of offshoring, Candler School of Theology, Emory University, April 2008.
  • Martin Luther King and India, Emory University, January 2008.

National:

  • Invited talk on "From Engineering to Management: A Researcher's Journey" at IEEE Forum of Ramrao Adik Institute of Technology, Navi Mumbai (July 2020).
  • Invited talk on "Effectiveness of Online Teaching during Covid-19 Lockdown" at Pondicherry University (May 2020).
  • Platformization of IT, Coast Guard IT Conference, Chennai, February 2018.
  • Web personalization and the paradox of privacy, CSI Coimbatore, January 2017.
  • IT: Past, present and the promised land, SPINCON, Chennai, November 2016.
  • The rising cloud: Disruption or opportunity? IBM India, Chennai, September 2013.
  • IT Systems Management, Regional IT Conference (RITCON) of Coast Guard, September 2013.
  • Technology beyond laboratory, Government Engineering College Trichur, December 2011.
  • Information Technology in business, PIMR Indore, September 2011.
  • Information Technology in business, NIT Trichy, September 2011.
  • Data mining for business intelligence, Manipal Institute of Management, August 2010.

Current Consulting and Sponsored Research Projects

  • Co-developed strategic plan for Kerala Khadi Board (2023).
  • Organized Directors’ training for India Maritime University (2023).
  • Co-cordinated 4 management training programs for Women micro entrepreneurs under: “Enhancing the Success Potential of the Marginal Entrepreneur”, CAMS-Chennai (2016-2020).
  • Co-developed SROI method for SHG based microfinance interventions in India and conducted evaluation study for pan India projects, sponsored by Hand in Hand India, 2015.
  • Evaluation of eGovernment projects of Tamil Nadu and at national level for CSI-Nihilant national award: 2013-2016.
  • Conducted evaluation study of 30 Citizen Centers in Haveri District, Karnataka sponsored by Hand in Hand India, 2012.
  • Consulting work on Transaction Risk profiling and Network Processing Infrastructure in India (2012) for Infosys.
  • Risk assessment of offshore outsourcing projects between India and the US, sponsored by Fulbright, 2008.
  • Impact of Technology on Quality of Services in Technical and Management Libraries in Karnataka (DSIR), 2009.
  • Financing of Entrepreneurial and SME companies in Energy, Environment and Technology Sectors in India sponsored by Nissan Research Initiative.
  • Non State Justice Systems, A Systematic Review, Sponsored by DFID, UK (completed).
  • Conceptualized, designed and conducted corporate training for Exxon Mobile, United India Insurance, Hindustan Aeronautics Limited, Genpact, Primus Retail, HP Globalsoft, Oracle India, Indian Bank and L&T.

Training and Continuing Education

  • Impact of Technology on Quality of Services in Technical and Management Libraries in Karnataka, DSIR (12 months), completed in May 2006.
  • Conducted 2 days National Workshop on Research Methods for engineering and management scholars at IIT Madras during August 2011.
  • Conducted 5 days executive training on Project Management for ERP Implementation for United India Insurance Company at IIT Madras during June 2011.
  • Conducted 2 days executive training for Genpact India, Bangalore on Market Basket Analysis & Churn analysis during November 2009.
  • Coordinated 2 days India immersion program in Bangalore on Doing business in India for Trans Global MBA participants of St Mary's College California, USA during August 2009.
  • Conducted 2 day training for middle level managers of Primus Retail Pvt. Ltd, Bangalore on Data Mining for Customer Loyalty during April 2009.
  • Taught MIS course for corporate management programs conducted by TAPMI for Oracle, HP Global Soft and Mphasis at Bangalore during 2005-2006.
  • Conducted one day executive training on Quality Management of Measurement Process & Calibration for R&D Center of Exxon Mobil Company India Pvt. Ltd., Bangalore during June 2005 and May 2016.

Professional Memberships and Activities

  • Founding member and Association of Information Systems (AIS) India Chapter (INAIS).
  • First Treasurer, AIS India Chapter (INIAS).
  • Vice President, AIS India Chapter (INIAS).
  • Executive Committee selection panel member for two terms, AIS India Chapter (INIAS).
  • Formally registered INAIS as a Trust in Chennai, India.
  • Organising Committee member for International Conference on Information Systems (ICIS) 2020.
  • Senior Advisory Member - 1st India Conference on Information Systems (INCIS) 2025.
  • Selected INAIS events organised: Rendezvous with Information Systems Researchers (2020), Author Development Workshop with University of Passau (2019), Workshop on "Being (more) Human in a Digitised World" (2019).
  • Member of Local Organising Committee, ICIS 2020.
  • Member, Association of Information Systems (AIS).
  • Organising Committee, PMI Academic Conference at IIT Madras (2013).
  • Program design and review committee for PGISM program, IGNOU (2012).
  • National Selection Committee, USIEF for selection of Fulbright scholars (2011).

Editorial Assignments:

  • Guest Editor, Special issue on "Being more Human in the Digitized World" in Information Systems Frontiers, 2020.
  • Associate Editor, PACIS 2021.
  • Associate Editor, ICIS 2017.
  • Coordinating Editor, Information Systems Frontiers.

Administrative Services

  • eGovernance Advisory Council - Government of Andhra Pradesh (2025 - ongoing)
  • Grievance Redressal Officer - Students/Persons with Disabilities, IIT Madras (2025 - ongoing)
  • Head of the Department - DoMS, IIT Madras (2025 - ongoing)
  • Adviser - Inclusive Education, IIT Madras (2020-ongoing)
  • Co-Cordinator - AACSB Accreditation, DoMS, IIT Madras (2020-ongoing)
  • Coordinator - Foreign University Relations (2019-ongoing)
  • Coordinator - DoMS Alumni Affairs (2017-2020)
  • Coordinator - Placecom (2016-2018)
  • Coordinator - MBA Invitational Lecture Series, DoMS - IIT Madras (2016-2020)
  • Coordinator - Namma DoMS, DoMS Intranet Portal (2016-2019)
  • Management Representative, ISO (2013-2015)
  • Coordinator - DoMS Website, IIT Madras (2011-2016)
  • Area Chairman - Information Systems, 2008-2010
  • Chairman of Foreign Collaborations Committee, 2008-2010
  • Research & Publication Committee member, 2006-2010
  • Chairman - IT Task Force, 2006-2007

Awards and Honours

  • Best Paper Runner Up Award, Journal of Strategic Information Systems (JSIS), 2013 (with Dr. Yuanyuan Chen).
  • Best Paper Award at WISP workshop, ICIS Seoul, 2017 (with Dr. Prakash Attili).
  • Best Poster Award, ACM SIGMIS, 2017 (with Dr. Surya Karunagaran).
  • Best Paper Runner Up Award at AMCIS, 2016 (with Dr. Mahesh Balan).
  • Best Paper Award - Student Academic Conference, Inter IIT Tech Meet 11.0 (2023) (with Muhammed Sadiq T).
  • Honorable Mention for Best Research Paper - IMRC 2024 (Balagopal & Mathew).
  • Honorable Mention for Best Research Paper - IMRC 2024 (Muhammed T, S. & Mathew).
  • CSR Changemaker Award from IIT Madras (2023).
  • Elected as Vice President, Association of Information Systems (AIS) India Chapter, 2021.
  • Selected as Treasurer, Association of Information Systems (AIS) India Chapter, 2017.
  • Fulbright Senior Research Fellowship for post-doctoral research at Emory University, Atlanta, USA, 2007-2008.
  • Doctoral fellowship at IIITM Gwalior, 2001-2004.
  • Visiting Professor at: University of Passau (Germany), Kathmandu University (Nepal), University of Applied Sciences Hof (Germany), Oakland University (USA).

Patents

  • Method and System to Provide Customized Visual Summary of Products in E-commerce Platform
    Patent No: 458007 | Inventors: Mahesh U Balan & Saji K Mathew | Issued on: October 10, 2023 | Issued by: The Patent Office, Government Of India.